Last Updated: September 7, 2024
We recognize the importance of protecting personal data and respect the rights of individuals under applicable data protection regulations, including the General Data Protection Regulation for visitors from the European Economic Area.
This page outlines how we comply with data protection principles and the rights available to you regarding your personal information.
We process personal data on the following legal bases:
You have the following rights regarding your personal data:
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Reservation data is typically retained for operational purposes and deleted after one year unless you request earlier deletion or we are legally required to maintain records longer.
Our operations are based in Canada. If you are accessing our website from outside Canada, your information may be transferred to, stored, and processed in Canada where our servers are located.
Canada has been recognized by the European Commission as providing adequate protection for personal data.
To exercise any of your data protection rights, please contact us at [email protected]. We will respond to your request within 30 days.
You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
We do not use automated decision-making processes or profiling that would produce legal effects or similarly significantly affect individuals.
For questions about our GDPR compliance or to exercise your data protection rights, please contact us at [email protected] or write to us at 247 Wellington Street West, Toronto, Ontario M5V 3E3, Canada.